Commonly Asked Questions & Answers on Senior Home Care

Every week, the invoice will be emailed to the appropriate contact or physically mailed to the address of choice.

You can pay your invoice online in your eRSP Family Connect portal with a credit or debit card or you can select an electronic transfer (ACH). We also accept checks.

We encourage you to review the invoice once you receive it and reach out to billing@noblecompanion.com should you have any questions or concerns.

We do not accept medical or Medicare insurance. We do accept long term health care insurance.

Please call the office and let the office manager know, they will be able to work out a solution that will work for both parties.

We have a strict no gift policy, if you have any other concerns about this policy please reach out to info@noblecompanion.com.

If you have any feedback, good or bad we want to hear about it. Please email info@noblecompanion.com or call us at 888-315-1940 and one of our office staff will be more than happy to assist.

The schedule is published by Thursday for the following week, we ask that all change requests are in by Wednesday close of business. We certainly understand that life happens, but we need 24 hours’ notice in order to not be charged for the visit.